Privacy Policy

Effective Date: January 1, 2026

Last Updated: January 1, 2026

At Loc-Tite Storage, we want to maintain your trust, and we want you to be familiar with how we collect, use, and protect your information. Our customers are people — not just data.

This Privacy Policy (“Policy”) describes how Loc-Tite Storage collects, uses, and discloses information as you interact with us by phone, text message, online, or other direct contact. It applies to information collected through our operations, our website https://www.loc-titestorage.com/ (the “Site”), mobile sites, applications, and messaging platforms.

This Policy does not apply to third-party websites, even if they are operated by affiliates or business partners or are linked to our Site.

By using our services or the Site, you consent to the collection and use of information consistent with this Policy. We may update this Policy from time to time, and your continued use of our services constitutes acceptance of any revisions. This Policy is incorporated by reference into our Terms of Use.

Information We Collect

We may collect information you provide directly and information collected automatically.

Personally Identifiable Information

Personally Identifiable Information includes information that identifies you, such as:

  • Name
  • Address
  • Phone number
  • Email address
  • Billing and payment information
  • Account and rental information
  • Communications with us (calls, emails, texts, web forms)

Non-Personally Identifiable Information

Non-Personally Identifiable Information does not directly identify you and may include:

  • IP address
  • Browser type
  • Device type
  • Website usage data
  • Aggregated or statistical data

How We Collect Information

Information may be collected:

  • When you rent a unit, create an account, or contact us
  • When you communicate with us by phone, email, or text message
  • Automatically through cookies, pixels, web beacons, and similar technologies
  • From third-party platforms (such as payment processors or social media services) when you interact with Loc-Tite Storage through those platforms

You may restrict cookies through your browser settings, though this may limit certain site functionality.

How We Use Information

We use information to:

  • Provide and manage storage services
  • Process payments and billing
  • Communicate with you regarding your account
  • Send service notifications, reminders, or facility updates
  • Improve our services and website
  • Comply with legal obligations
  • Protect our rights, property, and customers

Mobile Messaging & SMS Privacy

If you provide your mobile phone number and opt in to receive text messages from Loc-Tite Storage, you consent to receive SMS communications related to your account, billing reminders, service updates, facility notices, and promotional messages (if applicable).

Mobile opt-in data, SMS consent, and phone numbers are NOT shared, sold, rented, transferred, or disclosed to third parties, affiliates, partners, or vendors for marketing or promotional purposes.

Information may be shared with service providers strictly as necessary to operate our business (such as SMS delivery platforms or payment processors), and does not include SMS consent or mobile opt-in data.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us at (765) 480-4199.

Who We May Share Information With

Loc-Tite Storage may share Personally Identifiable Information only as necessary with:

  • Service providers (data hosting, payment processing, messaging delivery)
  • Successors or assignees in the event of a merger, acquisition, or sale
  • Legal authorities if required by law
  • Parties necessary to protect our legal rights or property

Text messaging opt-in data and SMS consent are excluded from all data-sharing practices and are never shared with third parties.

Your Choices & Access

You may:

  • Access or update your account information
  • Unsubscribe from marketing emails
  • Opt out of SMS messages at any time
  • Close your account by contacting us (some information may be retained for legal or business purposes)

We do not currently respond to browser “Do Not Track” (DNT) signals.

Security Measures

Loc-Tite Storage takes reasonable measures to protect your information; however, no data transmission or storage system can be guaranteed to be 100% secure.

Third-Party Links

Our Site may link to third-party websites. Loc-Tite Storage is not responsible for the privacy practices or content of third-party sites.

Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact:

Loc-Tite Storage

Phone: (765) 480-4199

Email: customerservice@loc-titestorage.com